Paying Your Acount
The most important thing to know is that your bill is due on or before the Due Date
If you are having problems paying your bill by the Due Date, please contact us, by email or phone & let us know, to avoid suspension, late payment charges & possible termination of your services.
Your can pay your bill by any of the methods shown below:
Direct Debit - via our Secure Westpac Payway Portal
You can sign up for Direct Debit & we will automatically deduct your invoice amount 
from your bank account each month. To sign up for Payway Direct debits, Click the Westpac icon here to our Secure Westpac Portal
or download a form which you can complete, sign & post or fax to us. Simple Form | Variable Amount Form
Credit Card - Automatic
We store your credit card details on file & charge your card automatically on the billing day. This is generally the 1st of the month or, if you also have telephone services, the 3rd of the month.
There is a 1.25% surcharge for paying by Credit Card - this is a bank charge which we are passing along
Credit Card - Manually
Log onto My Account using your Account Number & Account Password, & pay your bill yourself using our secure on-line facility. There is a 1.25% surcharge for paying by Credit Card - this is a bank charge which we are passing along
Credit Card - Over the Phone
Call us up & we can process your payment immediately by Credit Card over the phone. Again the Credit Card surcharge applies
BPay - Automatically
Each Invoice contains our BPay Biller Code & Customer Reference number. Using your internet banking you can pay your bill by BPay. Set up a Scheduled or Automatic payment to pay the bill each month.
BPay - Manually
Each Invoice contains our BPay Biller Code & Customer Reference number. Using your internet banking you can pay your bill by BPay. Its quick & simple.
Direct Transfer or Direct Deposit
Each month your bill has details of our bank account. You can pay your bill by;
- Transferring the money using Internet Banking
- Set up a scheduled payment by Internet Banking to do it automatically
- Go into any Commonwealth Bank & deposit into our account
If you do pay by this method, please be sure to add your Account Number as a reference
Our Bank Account Details are:
Commonwealth Bank
Account Name: RIVERTEL PTY LTD
BSB: 062501 Acount Number: 10395017
Postal
You can post a Cheque or Money Order to us at Locall Australis 244 Noalimba Ave Kentucky NSW 2354
Please be sure to use the Remittance advice section of your bill to identify who the payment is from
Cheques should be made out to Locall Australis
Centrepay
You can also have your payment automatically paid from your Centrelink benefit each month. Our Centrepay Reference Number is CRN 555 084 669 J See this PDF with the relevant section of form completed with our details.
Paypal
You can also pay your bill by PayPal. Simply email a payment to paypal@australis.net
We regret that we will be passing along the payPal payment charge however
If your account is overdue;
- We cannot make any changes to your account which will result in you incurring a larger bill .This includes, but is not limited to; Speed Changes or Extra Data
- You may be subject to a late payment fee
- Your service may be suspended
- Your service may be terminated & any Early Termination fees will be liable
If you are having problems paying your bill please contact us sooner rather than later.
Please read our Financial Hardship Policy here