Check Internet Usage

Note: this tool uses cookies, refer below if you experience problems logging in.

REMEMBER: Your account username is not your email address. Your Account Username normally ends with @australisit.net

Daily Usage

The report splits daily usage into peak upload and download; offpeak upload and download. Offpeak usage is measured between the hours of 1am to 8am AEDST. The report is updated once every 24 hours. Totals for each category over a selected period are listed at the bottom of each column. To see your usage this month, enter your anniversary date in the from field. See the screen shot below to see where to find this info.

how to find & change your start date

Shaped Plans

Shaped plans apply speed shaping once download quota is exceeded within the monthly usage cycle. Usage for shaped plans is measured in monthly cycles from the "Start Date" listed on the report.

Peak / Off Peak Plans

We have anumber of different Peak/Off-Peak plans. For example the 30/30 plan range offers 30 GB peak, and 30 GB offpeak data. If offpeak data allowance is exceeded, the excess will dip into the peak data allowance. All plans are speed shaped after the peak data allowance has been reached.

Login Problems

Some browsers security settings might be interfering with your login to the usage checker.

In Internet Explorer 6 Try adding the following site to your browser settings to allow cookies: ispone.com.au
Click Tools -> Internet Options -> Privacy
Click Sites button
Type the following: ispone.com.au
Click Allow, then OK

In Internet Explorer 7
you may need to add ispone.com.au to your trusted sites
Click on Tools -> Internet options
Security Tab - Then click on the green tick for Trusted sites
Click on the Sites Button
In the box below Add this site to the trusted zone - type
ispone.com.au
Untick the bottom check box next to Require Server Verification for all sites in this zone
& then click Add

A recent security update has also effected the way that IE7 handles 3rd Party cookies. Tools | Options | Privacy
Then click on Advanced Button. Tick Override Cookie handling, & then select Allow 3rd party Cookies.
restart IE & you should be able to access the usage page

In Firefox

You need to have Accept 3rd Party cookies switched on

The usage page is actually at ispone.com.au, so the cookie will be generated by this site

Go to Tools | Options | Privacy & tick Accept third-party cookies

Remember to check your usage from your anniversary date, not the 1st of the month, &
remember that your account username has @australisit.net at the end of it