Naked ADSL Broadband

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For the Naked ADSL 200 plan speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment. You need to have a working landline phone service to connect to the Naked ADSL 200 Plan - when the ADSL service is connected all landline phone services will cease, including any line rental

Prices include GST. Credit Card payment attract a 1.25% surcharge

Important Information
Naked ADSL2+ is only provided to customers who currently have an active copper line (Customer must be able to make AND receive phone calls).
The Naked ADSL2+ plan is provided as an Unbundled Local Loop Line (ULL) only.
After the ULL Naked ADSL2+ is installed on the nominated service number, the phone line will be disconnected. You then will not be able to use any services that require a dial tone to operate. This includes fax, back to base alarm, PABX. The service number can also not be retrieved as the number will be put into quarantine.
Naked ADSL2+ is only available in the geographical areas which are covered by the Optus ADSL2+ Network.
Provision of Naked ADSL2+ is subject to Service Qualification Check upon registration. Naked ADSL2+ application takes approximately 10 to 20 working days for the connection to occur, depending on your location.

 

AUP may be enforced if it is shown that an individual service is impacting on quality of Network Abuse, or in breach of Material terms.

Click here to see what speeds you can expect on ADSL 2 connections

Charge Cost Details
CLASSIC PLANS.......... NEW CONNECTIONS AFTER MARCH 22, 2011
ADSL Activation New Service
Classic Plans
$75 New connection - 24 month contract
$125 New connection - 12 month contract
$175 New connection - No contract
ADSL Churn/Transfer
Classic Plans
$125 New connection - 12 month contract
$225 New connection - No contract
MISC CHARGES - APPLY TO ALL PLANS
Paper Invoice $2.20 Per Invoice printed & Faxed or Posted
Static IP Address $3.00 Monthly fee - If available
Incorrect Callout $150.00 If we arrange for technician in the event of service difficulties & the issue is caused by your equipment
Speed or Plan change $30 Change of Speed &/or data size
Late Payment Fee $5.50 Invoices are payable within 14 days.
If you pay after the due date you may be charged this fee
SMS Alerts NOW FREE sends a text message to the nominated mobile when you reach 70% of your download usage, and another one if your account gets shaped
CHANGE OF ADDRESS & TERMINATION CLASSIC PLANS.......... NEW CONTRACTS AFTER MARCH 22, 2011
Change of address - under contract $145 If you change address whilst under contract
Also includes a new 12 Month Contract
Change of address - not under contract $125
or
with no new contract
$75
or
& new 12 Month Contract
$25 with new 24 Month new contract
Early Termination fee $12.50 x months left Remaining months of contract (or part thereof) x $12.50
CHANGE OF ADDRESS & TERMINATION ALL PLANS WITH CONTRACTS BEFORE MARCH 22, 2011
Change of Address - under contract - first 6 months $149 New 12 month Contract begins at new location
Change of Address - under contract - after 6 months $99 New 12 month Contract begins at new location
Change of Address - not under contract $69
or
New 12 month Contract begins at new location
or
No Charge New 24 month Contract begins at new location
Early Service Termination $199 If cancelled within 6 months of contract start
$99 If cancelled within contract period, after initial 6 months

 

Prices include GST. Before you incur any charges for a new service, we will conduct a test on your telephone line to ensure the service can be provisioned and will operate at an acceptable level.