Naked ADSL Broadband
Monthly Data allowance measures Uploads & Downloads.
For the Naked ADSL 200 plan speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment. You need to have a working landline phone service to connect to the Naked ADSL 200 Plan - when the ADSL service is connected all landline phone services will cease, including any line rental
Prices include GST. Credit Card payment attract a 1.25% surcharge
Important Information
Naked ADSL2+ is only provided to customers who currently have an active copper line (Customer must be able to make AND receive phone calls).
The Naked ADSL2+ plan is provided as an Unbundled Local Loop Line (ULL) only.
After the ULL Naked ADSL2+ is installed on the nominated service number, the phone line will be disconnected. You then will not be able to use any services that require a dial tone to operate. This includes fax, back to base alarm, PABX. The service number can also not be retrieved as the number will be put into quarantine.
Naked ADSL2+ is only available in the geographical areas which are covered by the Optus ADSL2+ Network.
Provision of Naked ADSL2+ is subject to Service Qualification Check upon registration. Naked ADSL2+ application takes approximately 10 to 20 working days for the connection to occur, depending on your location.
AUP may be enforced if it is shown that an individual service is impacting on quality of Network Abuse, or in breach of Material terms.
Click here to see what speeds you can expect on ADSL 2 connections
| Charge | Cost | Details | |
|---|---|---|---|
| CLASSIC PLANS.......... NEW CONNECTIONS AFTER MARCH 22, 2011 | |||
 |
ADSL Activation New Service Classic Plans |
$75 | New connection - 24 month contract |
| $125 | New connection - 12 month contract | ||
| $175 | New connection - No contract | ||
| ADSL Churn/Transfer Classic Plans |
$125 | New connection - 12 month contract | |
| $225 | New connection - No contract | ||
| MISC CHARGES - APPLY TO ALL PLANS | |||
| Paper Invoice | $2.20 | Per Invoice printed & Faxed or Posted | |
| Static IP Address | $3.00 | Monthly fee - If available | |
| Incorrect Callout | $150.00 | If we arrange for technician in the event of service difficulties & the issue is caused by your equipment | |
| Speed or Plan change | $30 | Change of Speed &/or data size | |
| Late Payment Fee | $5.50 | Invoices are payable within 14 days. If you pay after the due date you may be charged this fee |
|
| SMS Alerts | NOW FREE | sends a text message to the nominated mobile when you reach 70% of your download usage, and another one if your account gets shaped | |
| CHANGE OF ADDRESS & TERMINATION CLASSIC PLANS.......... NEW CONTRACTS AFTER MARCH 22, 2011 | |||
|
Change of address - under contract | $145 | If you change address whilst under contract Also includes a new 12 Month Contract |
| Change of address - not under contract | $125 or |
with no new contract | |
| $75 or |
& new 12 Month Contract | ||
| $25 | with new 24 Month new contract | ||
| Early Termination fee | $12.50 x months left | Remaining months of contract (or part thereof) x $12.50 | |
| CHANGE OF ADDRESS & TERMINATION ALL PLANS WITH CONTRACTS BEFORE MARCH 22, 2011 | |||
| Change of Address - under contract - first 6 months | $149 | New 12 month Contract begins at new location | |
| Change of Address - under contract - after 6 months | $99 | New 12 month Contract begins at new location | |
| Change of Address - not under contract | $69 or |
New 12 month Contract begins at new location or |
|
| No Charge | New 24 month Contract begins at new location | ||
| Early Service Termination | $199 | If cancelled within 6 months of contract start | |
| $99 | If cancelled within contract period, after initial 6 months | ||
Prices include GST. Before you incur any charges for a new service, we will conduct a test on your telephone line to ensure the service can be provisioned and will operate at an acceptable level.